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SECURITY REQUEST - Please, Do NOT call the guard
Some Rainberry Lake residents continue to call ahead to tell the guard they are expecting a guest or delivery.
Please, DO NOT do this. Instead, let the guard call you when the visitor arrives.
There are many reasons for this:
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Thank you for your cooperation
South Pool Bathroom Refurbishing Project - update
The South Pool Bathroom Refurbishing Project is complete and the bathrooms are now open for use. The interior of the bathrooms has beautiful new tile, fixtures, lighting, paint and doors. There are hand dryers in each bathroom and the lights now operate automatically when someone enters.
The pool deck area outside the bathroom entry and around the showers has been fitted with DecoDrains so the water no longer puddles in these areas. And the showers have new fixtures.
Air Conditioning was installed in the bathrooms to keep down the humidity that fosters mold and paint failure, and make the bathrooms more comfortable during the hotter summer months.
We will continue to lock the bathroom doors at around 8 pm and reopen them in the early morning, to discourage mischief when the pool, is officially closed.
We appreciate your patience and cooperation..
Thank You
IMPORTANT - New Villas Accounting Firm
On August 1st, Rainberry Villas transitioned from Gallup Accounting to a new Accounting Firm, Oxygen & Summit Association Services, LLC. Oxygen will be responsible for the collection of the HOA Monthly Fees and other Accounting Related Services for the HOA.
Residents that currently have their monthly fee Automatically Deducted from their bank account do not need to do anything, as their monthly fee will continue to be automatically deducted.
Residents that currently mail a check and payment coupon, will receive and new coupon book and must now send their check and coupon to:
The Villas of Rainberry Homeowners' Association, Inc.
c/o Oxygen Association Services, LLC
PO Box 668587
Miami FL 33166-9419
Note that the check must be made payable to: The Villas of Rainberry
and, their Account number - the letters VOR followed by the Lot Number - must be written on the check
(The resident's Lot Number may be found on the coupon).
Residents that pay their monthly fee through their Bank's Bill-Pay Service must specify the payee as:
The Villas of Rainberry Homeowners' Association, Inc
c/o Oxygen Association Services, LLC
PO Box 668587
Miami FL 33166-9419
Note that the Account Number for payment must be - the letters VOR followed by the Lot Number
(The resident's Lot Number may be found on the coupon).
Residents that would like to start having their monthly payment Automatically Deducted (Electronic Funds Transfer) from their bank account must complete an Auto Debit Authorization Form (click here to download) and mail the completed form along with a Voided Check from the Bank Account they want to be used for payment to:
The Villas of Rainberry Homeowners’ Association, Inc.
c/o Oxygen Association Services, LLC
361 Hillsboro Blvd
Deerfield Beach, FL 33441
Annual Community Yard Sale
On Saturday November 11th The Villas will hold the Annual Community Yard Sale. Click Here for more information.
Callbox at the entrance
When our guard is off duty (after 8 PM), visitors must use the Callbox at the entrance to call a resident. The resident then has the ability to open the Visitor's gate and admit their visitor or delivery.
The CommuniKey system is designed to work in conjunction with a free Smartphone app that residents should download and install on their phone. The app enables a number of features that improves the likelihood that the resident will not miss that important call from their visitor or delivery. These features include video viewing of the visitor, call history log, call redirect, and call rollover.
The Communikey Instructions to install the app and operate the system can be downloaded by clicking here.
When you receive a call from the CommuniKey system:
If you would like to change your callbox information – Directory Name, or contact phone numbers, please email callbox@rainberryvillas.com and include your name, Rainberry Lake address, and phone number.
Thank you for your cooperation and patience.
Holiday Message from the HOA Board of Directors
The Villas of Rainberry Board of Directors would like to wish all of our neighbors and their families a Happy and Healthy New Year.
Lake Management Presentation
The Lake Board has scheduled the Yearly Lake Presentation to be held on February 5th at 6:30 PM. The meeting will be held in the Pines of Delray North Clubhouse and all residents of Rainberry Lake are welcome to attend. The Lake Board and our Lake Management contractor - Solitude Lake Management - will report on the status of our lake and what they are currently doing to maintain the lake. Solitude will be represented by Steve Carbol, our Project Manager who is a Senior Aquatic Biologist.
Please mark your calendar and plan to attend this important presentation.
AltaOpen (previously OpenPath) - Cellphone Control of Entry Gate
Our RFID Tag entry system enables residents to pass through our entry gates without stopping. But sometimes residents are traveling in taxis or rental cars, or they may be driving a loaner or are riding home with a friend. These vehicles will pprobably not be equipped with an RFID Tag. To accommodate these situations we have a system called AltaOpen, which enables residents to open the Resident's Gate using their cellphone.
AltaOpen is a software application (app) that residents (residents only) may install on their Android or iPhone. Once installed the app may be activated by the AltaOpen Administrator (RBL Rec Area Security).
Note that AltaOpen must NOT be used to admit visitors. It is NOT an alternative to our Callbox. If the resident is not at the gate when they use AltaOpen, the Administrator will be notified and the resident may loose their AltaOpen privileges.
For more information on this system you may download a copy of the AltaOpen Installation and Operation document by CLICKING HERE.
Residents interested in getting AltaOpen may send a request via email to AltaOpen@rainberryvillas.com.
The email request must include:
1. The Resident's name and RBL address
2. The phone number of the cellphone on which they intend to install AltaOpen.
3. The email address for an email account that can be accessed on that cellphone.
Note that AltaOpen is not available to any guests, visitors or contractors, and a limited number of AltaOpen accounts are available to each residence.
Also, PLEASE DO NOT attempt to admit large-trucks or vehicles pulling trailers using AltaOpen. The gate will close on these vehicles damaging the gate and/or the vehicle. These types of vehicles are NOT to enter the community between 8PM and 8AM.
Guard's Resident Database System
It's very important that the guard's database be up-to-date, including the names of all adult residents and all their contact phone numbers. Otherwise, visitors or deliveries may be turned away by the guard if he is unable to identify a resident or contact them.
We are doing everything we can to keep the records current, however, if any resident believes that their information is missing or incorrect they may email us with their correct information, including names of guests or contractors they wish to allow entry (without calling ahead).
There is a special email address for this purpose - resident.info@rainberryvillas.com
Please note that the email message should include:
- the Rainberry Lake address
- the names of all permanent adult members of the household,
- the phone number(s) the guards should call to announce a visitor
- optionally, the full names of any authorized visitor(s)
- optionally, the company name(s) of any authorized contractors
The resident may also specify the date(s) a contractor or visitor should be allowed entry. Or they may specify the names of anyone that should be denied entry.
Thank you for your patience and cooperation.
Gate Crashers
When someone crashes through or forcibly breaks our Entry Gates and we have heard from Residents that they are concerned that these Gate Crashers are getting away with it. Well rest assured that the HOA does take action against these perps.
We now have new security cameras at both pools and at our community entrance, and we work closely with the Delray Police Department to identify and track down these individuals. In recent months we have successfully collected hundreds of dollars of damages from numerous Gate Crashers.
In more than one of these cases we were aided in our identification by residents that reported details of the destructive behavior. So if you SEE SOMETHING - SAY SOMETHING.
For your own safety, do not approach the perpetrator(s). If you can safely take a picture or get a licence plate number, great!
Please report what you saw by sending an email to RBLSecurity@rainberryvillas.com. Rest assured that your identity will remain confidential.
Email Newsletters and Other Important Notices
If you are a resident and would like to subscribe to our email list to receive Newsletters and Important Announcements, CLICK HERE
